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WGU Operations Management (C215, VDC2) Sample Questions (Q12-Q17):

NEW QUESTION # 12
How do just-in-time (JIT) and lean systems add value?

A. By increasing simplicity
B. By reducing waste
C. By enhancing responsibility
D. By improving lighting

Answer: B

Explanation:
Just-in-time (JIT) and lean systems add valueby reducing wasteacross all operational processes.
Lean Operations define value strictly from thecustomer's perspective. Any activity that does not add value to the product or service is considered waste (muda). JIT and lean systems systematically identify and eliminate this waste to improve efficiency, quality, and responsiveness.
Common types of waste targeted include:
* Overproduction
* Waiting time
* Excess inventory
* Unnecessary motion
* Transportation
* Defects and rework
* Overprocessing
By reducing waste, organizations achieve:
* Shorter lead times
* Lower costs
* Improved quality
* Greater flexibility
Options such as improving lighting or enhancing responsibility may support efficiency indirectly but do not define the core value mechanism of JIT and lean systems. Increasing simplicity is a result of waste reduction, not the primary method.
Operations Management emphasizes waste elimination as the foundation of sustainable operational excellence, making optionCthe correct answer.

NEW QUESTION # 13
Which element is part of a financial plan?

A. Budget projections
B. Product pricing
C. Compensation planning
D. SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis

Answer: A

Explanation:
Budget projectionsare a core element of a financial plan.
A financial plan outlines how resources will be allocated to support organizational objectives. Budget projections include:
* Revenue forecasts
* Cost estimates
* Capital expenditure plans
* Cash flow projections
Operations Management relies on financial plans to ensure that capacity decisions, inventory levels, and workforce plans are economically feasible.
The other options belong to different planning domains:
* SWOT analysis is part of strategic planning
* Product pricing is part of marketing strategy
* Compensation planning is part of human resources
Budget projections provide the financial constraints and targets within which operations must function.

NEW QUESTION # 14
How does inventory management differ for manufacturing organizations compared to service organizations?

A. Service organizations must maintain work-in-progress types of inventory.
B. Service organizations are concerned with managing idle time due to material and component shortages.
C. Manufacturing organizations must maintain tangible inventory.
D. Manufacturing organizations must keep large amounts of product on hand at all times, regardless of demand.

Answer: C

Explanation:
Manufacturing organizations differ from service organizations because they mustmaintain tangible inventory
.
In manufacturing, inventory includes:
* Raw materials
* Work-in-progress
* Finished goods
These physical items require storage, handling, tracking, and capital investment. Inventory management is therefore a central operational concern in manufacturing.
Service organizations, by contrast, typically do not produce tangible goods. Their primary "inventory" consists of:
* Labor availability
* Time
* Capacity
Idle capacity in services cannot be stored for future use, making demand management more critical than inventory storage.
The incorrect options misrepresent service and manufacturing realities:
* Services do not maintain physical WIP
* Manufacturers do not hold inventory regardless of demand
* Idle time in services is not caused by material shortages
Operations Management highlights inventory as afundamental structural differencebetween manufacturing and service systems.

NEW QUESTION # 15
Which two statements are true about effective capacity?
Choose 2 answers

A. An effective capacity is a temporary measure used to achieve design capacity.
B. An effective capacity is a permanent measure used to achieve design capacity.
C. An effective capacity is lower than design capacity.
D. An effective capacity maintains a minimum output rate under normal conditions.

Answer: B,C

Explanation:
Effective capacityrepresents themaximum output a system can realistically achieve under normal operating conditions. It is alwayslower than design capacity, which assumes ideal, uninterrupted conditions.
StatementAis correct because effective capacity accounts for:
* Scheduled maintenance
* Breaks and shift changes
* Setup times
* Normal inefficiencies
StatementBis also correct because effective capacity is considered astable, ongoing measureused for operational planning and performance evaluation. It reflects how a system is designed to operate sustainably over time, not temporarily.
StatementCis incorrect because effective capacity is not a short-term or temporary measure; it is used consistently for planning, scheduling, and forecasting.
StatementDis incorrect because effective capacity does not define aminimumoutput level-it defines a realistic maximumunder expected conditions.
In Operations Management, effective capacity is essential for:
* Capacity utilization calculations
* Aggregate planning
* Location and facility decisions
* Bottleneck analysis
By distinguishing between design and effective capacity, managers avoid unrealistic expectations and plan resources more accurately, reducing congestion, overtime, and quality problems.

NEW QUESTION # 16
What is the third basic element in the just-in-time (JIT) system if the first element is total quality management (TQM) and the second is JIT manufacturing?

A. Capacity utilization
B. Simply organized inventory
C. Quality circles
D. Respect for people

Answer: D

Explanation:
The third foundational element of theJust-In-Time (JIT) systemisrespect for people.
JIT is not merely a production technique; it is asocio-technical systembuilt on:
* Total Quality Management (TQM)
* JIT manufacturing (waste elimination, pull systems)
* Respect for people
Respect for people emphasizes:
* Employee involvement
* Continuous improvement (Kaizen)
* Training and skill development
* Empowerment to stop processes and solve problems
Operations Management recognizes that JIT cannot function without engaged, knowledgeable employees.
Workers are expected to identify problems, suggest improvements, and maintain quality at the source.
The other options are tools or outcomes, not core principles. Respect for people integrates human capability with operational excellence, making JIT sustainable and effective.

NEW QUESTION # 17
......

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Sid Stone Sid Stone

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100% Pass Valid WGU - Valid Operations-Management Test Vce

Valid Operations-Management Test Simulator, Operations-Management Study Demo

WGU Operations Management (C215, VDC2) Sample Questions (Q12-Q17):

Operations-Management Latest Dumps & Operations-Management Exam Simulation & Operations-Management Practice Test

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